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What Governs Your Account on pulaijudi

Every account on pulaijudi operates under a clear set of terms that define how we handle your data, your wallet activity, and your access rights — availability depends on local law and the eligible regions we serve.

Jurisdiction-Aware PolicyDANA, OVO, GoPay Account ContextData Retention RulesYour Rights, Clearly StatedDirect Contact Path
pulaijudi What Governs Your Account on pulaijudi
HOW WE HANDLE IT

Data, Cookies, Security and Your Account Rights

pulaijudi applies account-level security and clear data practices so that every interaction — from a GoPay deposit to a live session — is handled with the same care. Here is what that looks like in practice across the four areas that matter most to your account.

Data Handling

We store only what your account needs to function: identity details, wallet reference numbers for DANA, OVO, GoPay, and activity logs. Nothing more is collected or passed to third parties.

Cookies and Tracking

We use session cookies to keep you logged in and preference cookies to remember your settings. You can manage or clear cookies from your browser settings at any time without losing your account.

Account Security

Login uses OTP verification sent to your registered number. If you notice an unrecognised session, go to Account Settings and use the active-session panel to end it immediately.

Rights and Retention

You may request to view, correct, or delete your personal data at any time. Wallet transaction records are kept for the period required by applicable financial rules, then deleted on schedule.

POLICY CONTACT PATHS

Reach Us About Any Legal or Policy Matter

If you have a question about how your data is used, want to request a correction, or need to understand how a specific policy applies to your account, our support team handles these requests directly. We separate policy queries from general account help so your request reaches the right person without extra back-and-forth.

Live Chat Open the chat widget from any page on pulaijudi. State that your query is policy-related and the agent will route it to the correct team without delay.
Email Support Send your policy or data request by email. Include your registered e-wallet number — DANA, OVO, or GoPay — so we can locate your account record quickly.
Account Settings Path Log in, go to Account Settings, then select Privacy and Policy. From there you can submit a data-access or data-deletion request directly through your account dashboard.

Common Questions About Legal Terms and Your Rights

These are the questions we receive most often about how our terms work, what rights you hold, and how to act on them. Each answer points to a specific step so you can move forward without waiting for a support reply.

The effective date is displayed at the top of the full terms document. Revisit this page at any time — we update it whenever a material change is made and summarise what changed.

Yes. Log in, go to Account Settings, then Privacy and Policy, and submit a data-access request. We will respond with a summary of the data tied to your account, including wallet reference records.

Wallet reference numbers and transaction amounts are stored in encrypted form. They are retained for the period required under applicable financial record rules, then purged on a fixed schedule.

Most personal data is deleted within a defined period after account closure. Some transaction records are kept only as long as required under applicable financial obligations, then removed permanently.

Access depends on local law and is available where local law in Indonesia permits. If your region or personal circumstances change, you should notify us before continuing to use the account.

We aim to publish material changes at least seven days before they take effect. A summary of what changed will appear on this page and, where your contact details allow, we will send a notification to your registered account.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.